Operators of busses and trains are generally known as common carriers. Essentially this means that the bus or train operator is in the business of providing safe passage to members of the public for a fare. For the safety of the public, the common carrier is required to exercise a very high degree of care in operating the vessel. This is a degree of care that is much higher than the duty imposed on a normal non-professional automobile driver. For example, passengers should be allowed an opportunity to find a seat or be secured in their position before forward motion begins.
If you become injured while a passenger, you should immediately notify the operator that you have been hurt. The operator should then provide you with a card or papers to complete. You should complete the information. If you do not report the injury, it is not uncommon for the company to deny that you were ever on the bus or train in the first place. If there is no record of you being a passenger, the company may refer to this as a “blind” claim. Some companies will do this even though there usually are onboard cameras. It is also helpful if you have proof of your fare for the ride. In more serious collisions, there may be temporary triage stations set up around the collision site. If this happens, you should follow the instructions provided by emergency response personnel.